Frequently Asked
Questions

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and donation information when you make a donation through our platform.

2. How We Use Your Information

We use the information we collect to process donations, communicate with you about our journey, send updates about Neema Rescue House Nyeri, and improve our services.

3. Information Sharing

We do not sell or share your personal information with third parties except as necessary to process donations (e.g., with M-Pesa for payment processing) or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving communications from us at any time.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

2. Donation Processing

All donations are processed securely through M-Pesa. By making a donation, you authorize us to charge your account for the specified amount.

3. User Responsibilities

You agree to provide accurate, current, and complete information during the donation process and to maintain and promptly update this information.

4. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Nyeri to Namanga Hitchhiking Challenge and is protected by copyright and trademark laws.

5. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

6. Modifications to Service

We reserve the right to modify or discontinue the service at any time without notice to you.

7. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience.

2. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Track website performance and user behavior

3. How We Use Cookies

We use cookies to enhance your browsing experience, analyze site traffic, personalize content, and for social media features. Cookies help us understand which parts of our website are most popular.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and encourage you to review the respective privacy policies of these third parties.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set.

6. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website and limit your user experience. Some features may not work properly without cookies.